So what exactly is Internal Benchmarking?

Recently one of my clients was rather intrigued when I used the term Internal Benchmarking. I was talking to him regarding ways to leverage organizational data assets in order to uncover hidden costs and improve efficiency. I realized that not many people qualify the term Benchmarking when they use it. Oftentimes, Benchmarking is implicitly assumed to Read more about So what exactly is Internal Benchmarking?[…]